Smoked Salmon
Gift Baskets
New Gifts
Books & Cards
Candy & Sweets
Candles, Bath & Body
Coffee, Tea & Cocoa
Games
Glass Art: Blown Glass
Glass Art: Fused Glass
Gourmet Food
Home and Kitchen
Jewelry
Northwest Souvenirs
Ornaments
Pottery and Metalwork
Pet Treats
Wines from Washington
A-Z List
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Customer Service
We want you to be a delighted customer. If you experience a problem
with your order or are not satisfied with our products, contact
our Customer Service Department and we will resolve things promptly.
Please send an email to CustomerService@MadeInWashington.com
or give us a call at:
Made In Washington 1-800-338-9903
(360) 293-4661
Monday - Friday 7:00 a.m.-5:30 p.m. PST
Saturday 9:00 a.m. - 5:00 p.m. PST
Sunday 9:00 a.m. - 5:00 p.m. PST
and we'll be happy to answer your questions, help
you select the perfect gift, work out an issue, assemble
a custom gift basket or do whatever it is you need.
How to order online -
It's simple just click the "Add to Cart" button on
the items you want to purchase. When you have finished
shopping click on the "Checkout" button and follow the
step-by-step checkout instructions. After you enter
your billing and shipping information and submit your
order, a confirmation will automatically be sent to
you via email.
Please note 8.0% sales tax will be applied to all orders shipped to Washington State
gift recipients.
Shipping charges -
We ship anywhere in the continental United States according to the following table.
All order must be placed by 10:00 a.m. PST for same day shipments. (Monday-Friday)
Merchandise Total |
Standard Ground |
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Up to $24.99
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$7.99
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$25.00 - $49.99
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$9.99
|
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$50.00 - $74.99
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$11.99
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$75.00 - $99.99
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$13.99
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$100.00 - $149.99
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$14.99
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$150.00 +
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10% of order total
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2nd Day Air
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additional $9.99
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Overnight
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additional $19.99
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Overnight Saturday
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additional $34.99
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All standard shipments go via ground service. Once shipped, standard ground deliveries take 3-7 business days to arrive, depending on distance from Washington State. If you have upgraded the shipping method to Air Express or Overnight service, your order will be shipped accordingly.
Please note:
- Delivery carriers pick-up packages Monday through Friday mid-day.
- Home/Residential Ground Shipping delivers Tuesday through Saturday.
- Business/Commercial Ground Shipping, Air Express, and Overnight shipments are delivered Monday through Friday only, unless the order was upgraded to Overnight Saturday delivery. (For example: if your order is shipped via 2nd Day Air Express on Thursday, it will not be delivered until Monday).
Overnight Service is available for an additional $19.99 per order... orders must be placed before 10:00 a.m. PST. All Overnight service shipments will be delivered via Federal Express - Monday-Friday Only.
Overnight Saturday delivery is available for $34.99 per order.
All express orders must be placed before 10:00 a.m. (PST) for
overnight and 2nd Day Air Express Delivery.
International Orders
For shipments outside of the United States, please check the Shipping Chart to see if we are able to ship to your destination. If we can ship to your desired country, please give us a call at 1-800-338-9903 to place your international order. All of our packages that ship internationally have the shipping charges based on weight, which we have to manually configure, and they go via USPS Air Parcel Post.
If you have any other questions, please email us at CustomerService@madeinwashington.com for further information.
Having Trouble Ordering Online?
It´s not you, it´s your browser!
To avoid shopping problems, Internet Explorer 6.0 cookie security settings must be set to enable cookies.
To enable cookies:
1- Go to Tools | Internet Options
2- Click the Privacy tab
3- Click on Advanced
4- Be sure "Override automatic cookie handling" is checked
5- Under First-party Cookies, click accept
6- Under Third-party Cookies, click accept
7- Be sure "Always allow session cookies" is checked
8- Click Ok to save your changes.
If your cookie settings in IE 6.0 are not set properly,
common symptoms of shopping trouble are:
Can´t "add to cart".
Can´t place an order.
Looking for something else?
Our web site only offers a very small handful of our items for sale. Please
stop or call any of our five
convenient locations, or email
us if we can help you select something else to meet
your gift giving or entertaining needs.
Returns, Refunds & Exchanges
You can return
any item purchased over this web site either via mail,
or at any of our five store locations within 60 days of purchase.
All you need is your receipt. Please note that for safety reasons food items cannot be returned or exchanged.
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